MESH moms

MESH MOMS, LLC – PRIVACY POLICY

Last Updated June 28, 2023

MESH moms, LLC (“MESH moms,” “we,” or “us”) understands that privacy is tremendously important to our online visitors to our website and to users who purchase our products and services or participate in events we sponsor or facilitate (“Events”). This privacy policy (the “Privacy Policy”) applies to our website, www.meshmoms.com and associated webpages (collectively, the “Site”) and any related mobile application (the “App”) and will help you understand how we collect, use and safeguard the personal information provided to us on or in connection with the Site, App or Services.

This Privacy Policy is part of the Terms of Service applicable to the Site and App (the “Terms”). By using the Site or App or submitting any content, materials or other information via the Site, App or Services (“Submissions”), you acknowledge that you have read and agree to this Privacy Policy. If you do not agree with this Privacy Policy, you may not use the Site or App, participate in the Services or any Events or make any Submissions.

A Special Note for International Visitors to our Site: Our computer systems are currently based in the United States, so your personally identifiable information will be processed by us in the United States, where data protection and privacy regulations may be different than other parts of the world, such as the European Union. If you visit the Site or access the App or Services as a visitor from outside the United States, you are agreeing to the terms of this Privacy Policy and our Terms, and you will have consented to the transfer and processing of all such information in the United States, which may not offer an equivalent level of protection of that in the European Union or certain other countries.

This Privacy Policy provides the following information:

How We Collect and Use Information
How We Share Information
How We Protect Your Information
Choices About Your Information
Children’s Privacy
State Privacy Rights
Links to Other Websites and Services
How to Contact Us
Changes to This Privacy Policy

Transparency. We will always be transparent with the methods we use to collect data and describe exactly how we will use it to the benefit and strict direction of our users and their users.

1. HOW WE COLLECT AND USE INFORMATION

We collect the following types of information:

Information about Customers and their Users: We ask for certain information when a user asks for more information regarding our products or services, purchases a membership subscription, registers for an Event, or otherwise corresponds with us online, which may include a name, email address and/or account name and password, phone number, message content and/or payment information. We may also collect information provided by a user if the user sends us a message, posts content to the Site or App or through our Services, or responds to emails or surveys. We also collect and retain data regarding your use of the Site or App (e.g. the duration of a page visit, information downloaded, etc.) automatically when you use the Site or App. Once a subscriber begins using the Services, we will keep records of activities related to the Services. We use this information for the following purposes:

To provide and maintain our Site and App, including to monitor the usage of our Site and App.
To manage your account as a registered user of the Services. The personal data you provide can give you access to different functionalities of the Site that are available to you as a registered user.
For the performance of a contract for the products, items or services you have purchased or of any other contract with us through the Site, App or Services.
To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers and general information about other products and services we offer or that we believe may be of interest to you, unless you have opted not to receive such information. You always have the option to opt out of our internal marketing communications by contacting us at [email protected] or by following the opt-out procedure outlined in such communications. Please note that opting out of receiving these communications will not remove your personal information from our files and we will still contact you as necessary to provide and support products and services you have ordered or purchased from us at your request.
To manage your requests to us.
To evaluate or conduct a business transfer, which may be structured as a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our Site users is among the assets transferred.
For other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, App, products, services, marketing and your experience.

Information Collected through Technology: We automatically collect certain types of usage information when visitors view the Site or App. We may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Site, App and Services (e.g., the pages you view, the links you click and other actions you take on the Site, App or Services), and allows us to track your usage of the Site, App or Services over time. We may collect log file information from your browser or mobile device each time you access the Site or App. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, number of clicks and how you interact with links on the Site or App, pages viewed, features used, and other such information. We may employ clear gifs (also known as web beacons), which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Site and App. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Site and App. We do not allow third party advertising networks to collect information about the users of our Site or App.

We use or may use the data collected through cookies, log files, device identifiers, clear gifs information and other similar data (collectively, “Cookies”) to: (i) remember information so that a user will not have to re-enter it during subsequent visits; (ii) provide custom, personalized content and information; (iii) to provide and monitor the effectiveness of our Services; (iv) monitor aggregate metrics such as total number of visitors, traffic, and usage on our Site, App and our Services; (v) diagnose or fix technology problems; and (vi) help users efficiently access information after signing in. We may also disclose such data and information to our third party partners whose services or applications interact or interface with our Site or App, but only as described in this Privacy Policy.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide you with services available through the Site and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Site.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices you make when you use the Site, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time You use the Site.

2. HOW WE SHARE INFORMATION

MESH moms only shares personal information in a few limited circumstances, described below. We do not rent or sell information for marketing purposes.

With third-party providers whose software or services interface with or otherwise may receive information from, or provide information to, the Site, App, Services or our other systems, but only as directed or approved by our users or as necessary for us to fulfill orders submitted by our customers.

With third-party providers that provide us with technology services (e.g. web hosting and analytics services), but strictly for the purpose of carrying out their work for us. We will use reasonable efforts to identify these providers in this Policy, but reserve the right to change these providers from time to time with or without notice to you.

With third party providers that host, provide services to or otherwise support Events, but strictly for the purpose of providing or carrying out such Events

With our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include any companies that control, are controlled by or are under common control with MESH Moms.

With other users with whom you share information or otherwise interact with via interactive features of our Site, App or Services; any information shared in such forums may be viewed by all users with appropriate access permissions and may be publicly distributed outside.

With Your consent, we may use or disclose your personal information for any other purpose.

With law enforcement or other third parties when compelled to do so by court order or other legal process, to comply with statutes or regulations, to enforce our Terms, or if we believe in good faith that the disclosure is necessary to protect the rights, property or personal safety of our users or our company, or otherwise to protect against a legal liability or to comply with a legal obligation.

In the event of a change of control (e.g., if we sell, divest or transfer the business or a portion of our business), we may transfer information to the new owner of the business.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We currently use the following tools to provide services to our users. User data may be shared with these providers and will be governed by the privacy policy of such providers:

Hivebrite
Stripe

3. HOW WE PROTECT YOUR INFORMATION

We store our data in the United States, and we take reasonable measures to keep data safe and secure.

Storage and Processing: Any information collected through our Site is stored and processed in the United States. If you use our Services outside of the United States, you consent to have your data transferred to the United States.

Keeping Your Information Safe: MESH moms maintains industry standard administrative, technical and physical procedures to protect information stored in the servers we utilize, which are located in the United States. While no service provider can guarantee absolute security when communicating over the internet or wireless networks, we are committed to taking steps to help secure any personal information that may be in our possession. Access to information is limited (through user/password credentials and optional two factor authentication) to those employees and agents who require it to perform their job functions. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information, and payment information provided online is submitted and stored through a PCI-compliant third-party provider (currently Stripe, whose privacy policy can be found here). Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to our files.

You are solely responsible for maintaining the secrecy of any password used to log in to your account on the Site or App, if any, and you should always be mindful and responsible whenever disclosing information online that the information is potentially accessible to the public, and consequently, could be collected and used by others without your consent.

4. CHOICES ABOUT YOUR INFORMATION

Account Information and Settings: Users may update account information by signing into your account and accessing the “My Profile” section. Users and other website visitors can opt-out of receiving promotional email from us by clicking on the “unsubscribe” feature at the bottom of each email. You cannot unsubscribe from messages related to your Case Submissions or other orders.

If you have any questions about reviewing or modifying account information, contact us directly at [email protected].

Deleting or Disabling Cookies: Certain parts of our Site and App require Cookies on your browser to work. If you disable cookies, such features of the Site or App may not work properly. You can instruct your browser to refuse all browser Cookies or to indicate when a browser Cookie is being sent. For more information on how you can delete flash Cookies (i.e., local stored objects), please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

How Long We Keep User Content: Following termination or deactivation of a user account, MESH moms may retain profile information and content for a commercially reasonable time for backup, archival, or legal compliance and audit purposes. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, App or Services, or we are legally obligated to retain this data for longer time periods.

If you have any questions about data retention or deletion, please contact [email protected].

5. CHILDREN’S PRIVACY

MESH moms does not knowingly collect any information from children under the age of 13. FURTHER, BY USING THE SITE, YOU ARE ATTESTING THAT YOU ARE 18 YEARS OF AGE OR OLDER. Please contact us at [email protected] if you believe we have inadvertently collected personal information from a child under 13 without proper parental consents so that we may delete such data as soon as possible. We do collect the birthdates of our members’ children for eligibility purposes, but do not knowingly collect any names or other identifying details regarding children.

6. STATE PRIVACY RIGHTS

Certain states, such as California, Nevada, Connecticut, Colorado, Virginia and Utah, have consumer privacy laws that may provide their residents with additional rights regarding our use of their personal information. Our Services and Events are not marketed to or available to residents of any state other than the state of Georgia (the “Covered State(s)”) currently, and we do not knowingly collect personal information of residents of any other state. Please contact us at [email protected] if you are not a resident of the Covered State(s) so we may delete such data as soon as possible.

7. LINKS TO OTHER WEB SITES AND APPLICATIONS

Please remember that this Privacy Policy applies to our Site only and not other websites or third party websites or software applications that may be linked via our Site, App or Services (“Linked Sites”, under the Terms), which may have their own privacy policies. You should carefully read the privacy practices of each Linked Site before agreeing to engage with the Linked Site through the Site, App or Services. We assume no responsibility or liability for the privacy practices of any vendor or operator of Linked Sites.

8. HOW TO CONTACT US

If you have any questions about this Privacy Policy or the Site, App or Services, please contact us at [email protected].

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time by posting revised Privacy Policy on the Site or App, and we may also (but are not required to) notify registered users of such posting via the most recent user email address on file with us. We encourage you to review this web page periodically. The changes will be effective immediately upon notice or posting, and we will update the effective date of this Privacy Policy upon such posting. Your use or continued use of the Site, App or Services, or registration for an Event, following the posting or email notification (as applicable) of any changes to the Privacy Policy will be deemed to be your acceptance of the changed Privacy Policy.